Vodafone Idea, Bharti Airtel and Reliance Jio Infocomm have followed the orders of Unique Identification Authority of India and submitted their exit plans on closing down Aadhaar-based authentication.
However, the three major telcos have raised the issue that although they are working with the telecom department for alternative verification methods, the sudden change will need more investments which will further burden the financially stretched operators.
One of the operators has written to the regulator saying that although it will comply with the Supreme Court’s verdict last month, all investments made so far in e-KYC will now be wasted if Aadhaar-based authentication is completely scrapped.
“We have told the UIDAI that massive investments have been made in setting up infrastructure for digital ‘know your customer’ (KYC). Operators have invested in biometric devices and workforce training. It will be a colossal wastage specifically for companies in telecom sector, who are already reeling under severe financial stress,” said a senior executive at a telco.
Operators have also stressed in their letters that Aadhaar-based verification was swifter and worked well in rural market, but now they will have to work with telecom department to come up with alternative plans which will require time since telcos will have to train their workforce and educate consumers on new processes…….Read More>>